Effective Nursing Leadership
"Leadership
and learning are indispensable to each other."
- U.S. President John F. Kennedy
A good nurse leader is someone who can inspire
others to work together in pursuit of a common goal, such as enhanced patient
care.
An effective leader has a distinctive set of personal qualities: integrity,
courage, initiative and an ability to handle stress. This individual is often
admired in their efforts to think critically, set goals and skillfully
communicate and collaborate.
Nurses "may hold the key to transforming
healthcare and dragging it into the 21st century in terms of work practices and
reform, Genevieve L. Thyer, Dip Ed, MN, BSN, RN, writes in the Journal
of Nursing Management. “This is because nurses are visionary, creative,
involved in decision making at patient level and have gender-based qualities,
and communication strategies the healthcare sector needs," she says.
In today's quickly evolving environment of
healthcare, it's time to develop creative leadership, i.e., the capacity to
think and act beyond the boundaries limiting your potential and avoid
professional derailment or faltering career moves.
Why is this a chaotic sand trap for some?
Making the Numbers
The short answer is it's usually because of blind spots, i.e., serious
leadership weaknesses professional ignored (or never even noticed at all) in
the headlong rush to make the numbers.
Staying on track means staying focused on interpersonal skills, adaptability,
team leadership and bottom line results.
Your path to successful leadership begins today. Here are some ways to begin to
make that happen:
- Never stop getting feedback.
- Solicit feedback on a routine basis.
- Periodically ask your manager and others, "Am I working on the
right things?"
After a meeting, when you are walking back to your office
with one of your colleagues, you might ask, "How do you think that meeting
went? What could I have done better?"
Ask for feedback that describes the situation in which you were observed, what
you did and how it affected the person giving you feedback.
Become more self-aware.
Recognize your emotional reaction to changes, know your values and don't let
success go to your head. Your feelings of power can interfere with your
willingness to learn from mistakes. Take time out to review the thoughts and
feelings connected to your work.
Under constant pressure to produce, some leaders believe reflection is a waste
of time, but looking for patterns and getting perspective helps you remain
flexible in the face of change.
Navigating Your
Organization's Culture
Understand
your organizational culture.
Knowing how your organization thinks is critical
to aligning yourself with its goals and helps you weather the changes that
occur in every organization over time.
How do decisions get made? What assumptions does your organization make?
But be careful not to become too political in navigating the culture. Building
on your interpersonal relationship means building trust.
Show empathy.
Your direct reports, peers and bosses are all human beings worthy of your
respect. Listen without judgment. Don't cut people off in the middle of a
sentence. Take the feelings and perspectives of others into account.
If you're talking to a direct report, for example, be aware of the balance of
power in the relationship and the effect it can have on your interaction.
If someone tells you something in confidence, keep it
private.
Learn to listen.
Hearing isn't the same thing as listening. Turn away from email and the pile of
papers on your desk and focus on the person in front of you.
Separate what you think about the person from what he or she is saying. Ask
questions to make sure you understand. If the person talking to you says
something intriguing, make a note on it and get back to listening.
Make it a goal, by the time the discussion is over, to summarize what you just
heard from your colleague - without passing judgment or making snap decisions.
Support your
staff.
It is important to provide a supportive environment for staff members to try
new skills. Learning the correct methods will allow them to develop their
skills in a competent manner. Allow time to explore each individual and tailor
your style to their best comprehension.
Act as a mentor.
Being a model for your team members is vital.
When you do your best, you will get the best from your team in return.
Adapt your style to your staff. Take time out to check how they are doing and
guide them in the proper direction.
Role modeling will help your staff effectively absorb the necessary qualities
your organization is seeking.
Inspire and
encourage.
Keeping your staff motivated to perform at top quality takes clever nursing
leadership.
Burnout, dealing with absenteeism and reducing staff tensions takes careful
skill. Nursing is very demanding as a profession.
Be sure to influence a person's performance and ensure their work has a
positive effect. As a leader, you will need to support them and understand them
in a way that is useful to them.
Onward &
Upward
Remember, the goal is excellence in patient care.
Encourage your staff to have empathy with patients,
understand their needs and their health and well-being to provide progressive,
excellent care.
A healthy relationship between patient and nurse will often lead to a quicker
recovery time.
As a leader, you should seize every opportunity to motivate people by
recognizing their worth, services or contributions.
By knowing the shortcomings that can knock your
career off track, and conducting an honest self-assessment of your own
strengths and weaknesses, you can start making adjustments right now.
The sooner you do, the longer you'll keep your career on an upward climb!


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